Have questions? Need support? Want to partner with us? We'd love to hear from you.
Speak with our support team
+254 790 544 563
Mon-Fri: 8am - 8pm EAT
Weekends: 9am - 5pm EAT
Send us a message anytime
support@amanipayafrica.co.ke
We respond within 24 hours
Quick access, no internet needed
*869*1#
Available 24/7
Fill out the form below and we'll get back to you shortly.
Westlands, Muthangari Drive
The Oval Building, 5th Floor
Nairobi, Kenya
Monday - Friday: 8:00 AM - 8:00 PM
Saturday: 9:00 AM - 5:00 PM
Sunday: 10:00 AM - 3:00 PM
For urgent account issues or transaction support, our team is standing by.
Quick answers to common questions
Download our mobile app from the Google Play Store or Apple App Store, or dial *869*1# on your phone. Follow the simple registration process which takes less than 3 minutes.
We charge a flat 2% fee on completed transactions. There are no hidden fees or monthly charges.
We hold funds until the buyer confirms delivery. If there's no confirmation within 7 days, we'll reach out to both parties. Funds are released immediately upon buyer confirmation.
Absolutely. We use bank-level encryption and are regulated by the Financial Laws of Kenya.
Yes! Our USSD service (*869*1#) works on any mobile phone, no internet or smartphone required. Access all core features through simple menu options.
Still have questions?
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